CVS May Have Sold Problematic Medication at Scotch Plains and Clark Locations

Medication and other products purchased at CVS/pharmacy stores in Clark and Scotch Plains during June and July may not be fully effective, according to the New Jersey Division of Consumer Affairs.

During the recent heat wave, the CVS/pharmacies at and experienced temporary air conditioning outages that may have affected the quality of temperature-sensitive products in the store at that time, said CVS Director of Corporate Communications Carolyn Castel.

“Because the health and safety of our customers is our highest priority, and out of an abundance of caution, we are alerting customers of the two pharmacies about the temporary air conditioning outage and offering to replace any medications or other products that could have been affected,” Castel said.

The potentially affected items were sold at the Scotch Plains CVS/pharmacy between June 20, 2012 and the present date, and at the Clark pharmacy between July 10 and July 20, 2012.

Castel said the stores did not lose electrical power, so products requiring refrigeration were not affected.

In addition, Consumer Affairs noted adverse side effects are not expected from the affected medication.

If CVS believes a prescription medication was affected by the air conditioning outage, the company will contact customers directly using the contact information in its prescription records.

Consumers with any immediate concerns about the effectiveness of their medication should contact their healthcare providers, noted Consumer Affairs.

In addition, customers who have other questions or concerns may call the CVS Customer Support Center at 800-746-7287.